We had needed to replace our windows in our house. We got several quotes and chose Smuckers. They were in the middle of the road on price but seemed more knowledgeable than the others. The process was painless. The windows turned out great. They have very good craftsmanship! One window was a real challenge and we had a concern about the looks from the inside. Without making a big deal about it or charging us more the employee went above and beyond the quoted job to make the window look fantastic. I will never hire anyone else for windows or doors. They quality materials are sure to last a lifetime. I would not buy cheap drop in replacement windows like others are doing.